| Help & FAQs |
How to register
How to Purchase Lessons
Group Usage and Discounts
Group Administrator – How to Register
Group Administrator – Lesson Credits Explained
Group Administrator – How to Purchase Lesson Credits
Group Administrator – How to Grant Access to Group Users
Group Administrator – How to Use your Group Access List
Group User – How to Subscribe to Lessons using Lesson Credits
Lessons – How link-global lessons work
Lessons – How the Lesson Screen works
Lessons – How to use the PinYin Lesson
Lessons – Topic Introduction
Lessons – Chapter pull-down menu
Lessons Logout – Login Timeout
Lessons Logout – Unlock Account
My Account – How to update Individual, Group Administrator and Group User Profiles
Optional Data (if interested in link-global exchange)
How to download and install the Adobe Flash Player plug-in
How to switch your internet browser to 'full screen' mode
Having problems with sound and/or picture quality?
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If you wish to register as an User then on the Home page, click 'Register'. Fill in your details: Title / Forename / Surname / Email Address and Password.
An automatic email will be sent to your email address to confirm these details.
Once registered, you will be able to use your Email Address and Password to login to access the lessons you have purchased.
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On the 'Home page', click ‘Lessons’.
There is a Free Sample Lesson which helps introduce the lesson screen. There are 18 lessons available to buy. To the right of each lesson title, click '+' to see what each lesson contains. Each lesson you buy comes with a free Pinyin pronunciation lesson. It also has a Topic Introduction which helps you with practical and cultural information.
Select the lesson(s) you want to buy by clicking ‘Add to Basket’, then when you have completed your purchases click ‘Checkout Now’ and follow the on-screen instructions.
You can pay either by using your credit card or your PayPal account if you have one.
Each lesson will cost you just £2.99. For that you will have online access to use it whenever is convenient to you for a total of 12 months excluding the day you bought it.
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For groups of users e.g. school Mandarin Clubs; companies’ employees or other organisations, link-global has a system of lesson credits which may be bought with generous discounts. Lesson credits must be used within 2 years of purchase. One person needs to be registered as the Group Administrator to deal with the purchase of the lesson credits and the individuals from the group who will have access to the lessons using the lesson credits.
The current discount rates are:
No of Lesson Credits Normal Price Discount Discount Price
10 Lesson Credits £29.90 5% £28.41
20 Lesson Credits £59.80 10% £53.82
100 Lesson Credits £299.00 20% £239.20
200 Lesson Credits £598.00 30% £418.60
500 Lesson Credits £1,495.00 40% £897.00
1000 Lesson Credits £2,990.00 65% £1,046.50
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If you wish to register as a Group Administrator then on the 'Home page', click ‘Register’, then click ‘Group Administrator’
Fill in your details: Title / Forename / Surname / Email Address and Password are mandatory.
An automatic email will be sent to your email address to confirm these details.
Once registered, you will be able to use your Email Address and Password to login.
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The Group Administrator will pay for lesson credits, each of which has to be used to subscribe a lesson within a period of 2 years.
With a Group Account, one lesson credit is used up each time a user in the group subscribes to one of the lessons. That particular group user will then have access to that lesson online at any time for 12 months.
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On the 'Home page', click ‘Buy Lesson Credits’.
Select the number of lesson credits you wish to purchase by clicking ‘Add to Basket’, then click ‘Checkout Now’ and follow the on-screen instructions.
You can pay either by using your credit card or your PayPal account if you have one.
Each of the lesson credits has to be used to subscribe a lesson within a period of 2 years.
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Login as Group Administrator, on the 'Home page', click ‘Group Access List’, then click ‘Create Group User’
You should then fill in details of each of your Group Users: Title / Forename / Surname / their own personal Email Address and Password.
An automatic email will be sent to each Group User’s personal email address to confirm the details given.
The Group User will then be able to use the lesson credit to access lessons.
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Login as Group Administrator, on the 'Home page', then click ‘Group Access List’.
You will be able to see a list of your Group Users with their email addresses and also the Lesson Credits which have been used up by each Group User. The date and time when the Group User last logged in will also be available for you to monitor.
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Once the Group Administrator has granted access to you as a Group User, you will be able to use your personal email address and create your own password to login.
On the ‘Home page’ click ‘Lessons’.
There is a Free Sample Lesson which helps introduce the lesson screen. There are 18 lessons available to which you may subscribe. To the right of each lesson title, click '+' to see what each lesson contains. Each lesson you subscribe to comes with a free Pinyin pronunciation lesson. It also has a Topic Introduction which helps you with practical and cultural information.
Select the lesson(s) to which you want to subscribe by clicking ‘Add to Basket’, then when you have completed your order click ‘Checkout Now’ and follow the on-screen instructions.
One lesson credit is used up each time you, as a group user, subscribe to one of the lessons. Once you have subscribed using a lesson credit you will then have access to that lesson online at any time for 12 months.
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We suggest that you watch the Free Tutorial which is provides a short introduction to link-global. May we also suggest that you learn the lessons one by one in the order they appear on the lesson page. They have been designed to be learnt in that progressive order, but depending on your ability and your particular needs you may wish to learn them in a different order. You can learn at your own pace when time provides. Each lesson has a single topic. The Free Sample Lesson, which can be accessed free of charge, is not a full lesson.
Each conversation section is broken down into phrases and displayed line by line. Watch and learn from the video demonstration how the words are pronounced in Mandarin. Learn how to write the Chinese characters correctly. Notice how each Chinese character is given the same space and represents one syllable of spoken Chinese. The characters are based on pictorial representations of people and things. Over centuries of use they have become stylised. However, before you study the characters you may want to concentrate on learning the words and how to pronounce them properly.
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The lesson screen that you will use is simple. The first thing that will attract your attention is the presence of the two readers who appear in the video section. The lesson will start with them reading through the first page of the lesson line by line; the first reader in English, the second in Mandarin. On the left hand side of the screen you can follow the lesson’s conversation in both English and Mandarin.
Once the read-through of each page has finished you will need to select a conversation line on the left-hand side of the screen by clicking on it. Click the blue lines to watch the English videos. Click the red lines to watch the Chinese videos. Three lines will then appear under the video screen.
The top line will show the English text; the middle line will show the Pinyin pronunciation of the Chinese; the bottom line shows the written Chinese characters. Below that there is an animation box. Click on each Chinese character to see how it should be written. Click on the ‘How to say?’ button to hear it pronounced. Work through the lesson until you are familiar with the screen. Use the buttons as many times as you need to. Hear and see the Chinese being spoken and written. Say the words aloud to make sure your pronunciation is correct. Try writing some of the characters yourself stroke by stroke.
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Pinyin was officially adopted by the Chinese in the middle of the last century as a way of expressing Mandarin pronunciation using our Roman alphabet. A Pinyin Lesson is provided free with each lesson purchased but does not accompany the Free Sample Lesson.
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Each lesson is accompanied by a Topic Introduction, which gives information related to the topic of the lesson, which may be of interest or of practical use when visiting China.
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On the ‘Home page’, click ‘Lessons’.
The Free Sample Lesson is free. There are 18 lessons available to buy.
To the right of each lesson title, click on the '+' sign. A pull-down list will show the list of chapters within the lesson.
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Each username is for one user only.
You must remember to logout at the end of each session.
If you have not used the website for 10 minutes, the system will automatically log you out as part of our copyright security. Please login again.
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If you close the website without logging out, the system will not allow you to login again. If you wait 10 minutes, your account will automatically be unlocked. If you want to login again within 10 minutes, you will be asked to send an account ‘unlock’ request. An email will be sent to you with the link to enable you to unlock the account.
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On the ‘Home page’, click ‘My Account’.
You can update your profile on this page.
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On the ‘Home page’, click ‘My Account’.
We hope you have decided that you want to learn some basic Mandarin using the link-global online lessons. But when you have mastered those lessons we want to take you further. The second phase of link-global is already in the course of construction. It will allow link-global to actually link you online to a Mandarin speaker who you will see and hear on your screen. It will open the door on China for you will actually talk online using webcam technology to a Mandarin speaker in China who wants to improve their English. Think, you will be able to speak to them free at times convenient to both of you. We hope friendships will develop out of this cultural language exchange.
link-global’s part in this is to match you to that person. If your interests are similar you immediately will have topics of mutual interest to talk about. You will be able to revise together using link-global lessons or alternatively simply help each other to learn. If you are or may be interested in hearing more about this service and when it can come online then please use the link on the ‘My Account’ page to fill in the optional information on the registration form. We anticipate that there will be an annual subscription to take part in this service. When the time comes for the launch of this part of link-global’s service we will contact you by email.
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Flash Player allows you to enjoy the most expressive, engaging experiences on the Web that combine interactive, rich content with video, graphics and animation.
Link Global utilise Flash Player on this site to provide a unique and innovative solution to learning a new language.
If you do not have any version installed at present, then you should go to [http://www.adobe.com/products/flashplayer] and click on DOWNLOAD NOW. This page will automatically detect what computer you are using (PC or Mac) and then provide instructions and other helpful information on this software.
If you currently have an old version installed, you should upgrade to the latest version by visiting this page [http://www.macromedia.com/go/getflash] and following the installation instructions.
Both the procedures above are relatively simple to perform. However, should you experience difficulties, then please CLICK HERE to access Flash Player Support [http://www.adobe.com/support/flashplayer/]
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To switch your browser to 'Full Screen' mode, please check the HELP menu for the browser you have installed (Launch browser then go to HELP menu).
For Internet Explorer & Firefox on PC, press the F11 key and then press it again to return to normal.
For Safari & Firefox on Mac, drag the bottom right hand window corner to fill the screen.
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This could be due to various factors, such as:
- broadband bandwidth - internet connection not fast enough
- broadband bandwidth - internet connection running at slow speed
- broadband bandwidth - internet connection experiencing a temporary outage
- computer processor too slow
- computer graphics card too old
- old version of Flash Player installed
Try the following:
1. Test your Internet connection speed at http://www.thinkbroadband.com/speedtest.html.
2. Quit any other applications which may be using your Internet connection.
3. Quit any other applications which may be slowing your computer processor speed.
4. Check that your broadband connection is of the required minimum bandwidth (above 500 kbps).
5. Re-visit the site at a later time and check again - your broadband may temporarily be under heavy duress by other contended users.
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