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| Security and Privacy Policy |
First we should make it clear that the security of our systems and your privacy is of the utmost importance to us. link-global respects your corporate/individual privacy. We do not intentionally allow children under 13 to access our Website. We will delete any details of such users where a parent or guardian properly identified notifies us that such details have been obtained.
This Policy explains the policies that we have formed and the practices we have adopted to implement them. We aim to be as clear as possible about how and why we use information about you on this website. If you have queries that are not answered by the information below then do please contact us by email. We remind you that our email address is reception@link-global.com
- apply all necessary measures in the way we conduct link-global’s business as far as is reasonably practicable to protect the security and confidentiality of any personal data we collect
- limit the personal data collected to the minimum required to provide our best service
- permit only authorized employees who have been adequately trained to access corporate/personal data
- not disclose your personal data to external parties unless you have agreed expressly or impliedly for us to do so or unless we are required to do so by law.
- not disclose information about you other than at your request to be matched to a link-global client in China to use webcam exchange language learning.
To provide the optimum service we can for you, we will collect information about you when you show interest in the services link-global has to offer; when you apply to be registered with link-global; when you attend any function at which link-global is promoted as a service provider; or when you communicate with us by whatever means.
Information that we collect will be stored on secure databases to which only authorised users of our service and our own trained personnel will have access. If such information as we require is not provided we reserve the right to refuse any service provided by link-global.
Such data as we collect we shall only retain on our operational data base whilst you remain registered with link-global. However a copy may be archived for a period of 6 years from the date when you are no longer registered. This is to enable us to respond to any complaints or disputes that arise in that legal limitation period.
We shall use the collected information both in and outside the United Kingdom as and when required in order to fulfil link-global’s service to you. The purposes to which we shall put this collected information will include;
- processing applications for registration; processing requests to be matched to a link-global client in China to use webcam exchange language learning, orders for service products and proper enquiries.
- operating link-global’s internal systems, e.g. inclusion into our database, analysis, research and auditing
- notification of link-global promotional events including competitions
- publicising link-global
- distribution of link-global publications and research materials
- marketing link-global services
- complying with laws in or outside the United Kingdom
- resolving disputes and in legal proceedings, including collecting overdue charges
- in anonymous form to consider marketing profiles; to assist us in developing strategic management of the Website and to audit the use of the Website
- other related purposes.
link-global may also conduct direct marketing via fax, email, direct mail, telephone and other means of communication, or send e-newsletters to you. On notification in writing that you do not wish to receive promotional materials we will cease to do so, without charge.
We will keep the personal data we hold confidential. However, we may provide information to third parties acting as our agents but only to the extent and only when it is necessary in our judgment to properly carry out our service to you. The personal data will also be provided to any successors in title to our business or in accordance with any legal or regulatory requirement which is binding upon us. Further we may use it at our sole discretion to protect link-global property and/or the users of our websites and/or the public. Please note that although we shall try to protect your privacy to all reasonable extents we can give no guarantee as to how third parties may use such information.
We do not use cookies on our website. Cookies are small text files saved to the hard drive of your computer when you use a website. Instead we use what are called ‘server sessions’. This is information collected during each period or ‘session’ of your use of our website. None of it is stored on your computer but on our server. It enables us to find out more about the use of our website and user preferences, in order to improve our services. We may share summarized traffic data with advertisers. We note traffic; pages visited and time spent. You are not identified. However if you agree to register with link-global, we may link the information to you, so that we can improve our service to you by ensuring you only receive information best suited to your needs.
We provide hyperlinks to other websites only for your convenience. Please note that in using such a link you will leave our website for another location that is not controlled by us. Our privacy policies do not extend to apply to other websites. Please read the privacy policies of those other websites if you are in any doubt as to their privacy policy or terms of use.
We may update this Privacy Policy at any time without reference to those who are registered or to other users.
By using our service, making an application or visiting our website, you consent to the collection and use of your information as outlined in this Privacy Policy. You are entitled under our policy to check whether we hold personal data about you and to access such data; also to require us to correct any inaccuracies in such data. Any request that you may wish to make to access or correct data; make complaint or ask questions should be directed to
link-global ltd (Data Privacy Officer)
Office 226, 79 Friar Street, Worcester WR1 2NT
E-mail: reception@link-global.com
Please note that we charge £15.00 for processing each data access request. This fee must be paid before we can process the request. The reply will be made by ordinary post.
Please note that if there is any conflict between a version of our Privacy Policy as set out above in any language other than English and this English version, the English version shall prevail.
The words used in this Privacy Policy shall be interpreted as follows by reference to the definitions given below:
‘personal data’ - personally identifying information or sensitive data (including but not limited to names, ages, addresses, occupations, contacts, other personal details and credit card information)
‘services’ - services include lessons and such other products and services as may be offered from time to time on the website
‘link global’ ‘we’, ‘our’ or ‘us’ – link-global ltd which includes link-global.com and any successors in title.
‘link-global affiliates’, ‘our affiliates’ - link-global’s agents or licensors, and their respective agents, officers, affiliates and employees
‘person’ – any individual or corporate entity acting through their employees and agents including any individual who is in business on their own account or companies or organisations or institutions who are not incorporated under any relevant law.
‘Terms of Use’ - the terms of use set out above as amended from time to time
‘Third Party Provider’ - any provider of information or services on the website other than link-global
‘users’, ‘you’ or ‘your’ - any ‘person’ as defined above who accesses the website
‘website’ - www.link-global.com and any other website(s) from time to time hosted or linked up by link-global ltd. to that Website.
Our Privacy Policy and Terms of Use are governed by English law. All disputes arising out of your access to link-global’s website are subject to the exclusive jurisdiction of the English Courts.
October 2008 |
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